1. Where do you ship?
We currently ship to the United States and Canada. Shipping times may vary depending on your location and demand.
2. How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery times:
- USA: 5–10 business days
- Canada: 7–12 business days
Shipping times may vary during holidays, sales, or high order volume.
3. How can I track my order?
Once your order ships, you will receive a tracking number by email.
You can use that number to track your package directly with the shipping carrier.
4. What if my item arrives damaged or incorrect?
If your item arrives damaged or you received the wrong item, please contact us within 7 days of delivery.
Email: atfitapparel@gmail.com
Please include:
- Your order number
- A photo of the item
- A brief description of the issue
We will work quickly to resolve the issue.
5. Do you accept returns or exchanges?
Yes. We accept returns or exchanges within 14 days of delivery if the item is:
- Unworn
- Unwashed
- In original condition
- With tags attached
Customers are responsible for return shipping unless the item is defective or incorrect.
6. How do I know what size to order?
We recommend checking our Size Guide before placing your order.
If you are between sizes:
- Choose the larger size for a relaxed fit
- Choose the smaller size for a sculpted fit
Our activewear is designed to support curves and provide comfort.
7. Can I cancel or change my order?
Orders can only be canceled or changed within 12 hours of purchase.
After that, the order may already be processed and shipped.
8. What payment methods do you accept?
We accept most major payment methods including:
- Credit cards
- Debit cards
- Apple Pay
- Google Pay
- Shop Pay (if available)
All payments are processed securely.
9. Do you offer refunds?
Refunds are issued once returned items are received and inspected.
Refunds will be sent to the original payment method and may take 3–10 business days to appear depending on your bank.
10. How can I contact customer support?
If you need help, please contact us:
Email: atfitapparel@gmail.com
Or by using the contact form on the Contact Us page
We typically respond within 24–48 hours.